FAQs

 

Q. How do I start the commission process?

A. Begin by filling out the form on the Pricing page to send essential info directly to the artist. Brooke will then respond by email with a request to see available photos and to discuss the potential size options for a custom painting that fits your budget.

 

Q. When do I make a deposit?

A. Once a size and price are agreed upon, a 50% deposit is required to begin the painting. 

 

Q. Are deposits refundable?

A. No. The deposit pays for the artist's investment in supplies and the hours of painting time required to create an original oil painting. 

 

Q. What if I don't like my painting?

A. Brooke has an impeccable reputation. She's painted custom portraits for over 15 years without complaint and has a 5 star rating on Google. However, if you are unhappy with the painting and Brooke is unable to satisfy requests for changes, you are not required to make the full purchase. If this is the case, the deposit will be sacrificed and Brooke will retain ownership of the painting.

 

Q. What forms of payment are accepted?

A. Venmo is the preferred method of payment. Cash & checks also accepted, credit card processing incurs a small fee.

 

Q. How long does a painting usually take?

A. It depends on the complexity of your painting and Brooke's current commission schedule. Three months is the typical turnaround for a medium sized painting, but she is frequently able to deliver on tighter deadlines if needed.

 

Q. Is it possible to have a painting completed in one week?

A. Sketches can usually be delivered in one week but it depends on Brooke's current commission schedule. Larger oil paintings on wood require longer curing time before the protective varnish can be applied and the painting is dry enough to ship. Local pickups increase delivery speeds.

 

Q. How much creative input is required?

A. As much as you want to give. Brooke enjoys the collaborative process of envisioning the most powerful painting possible. She's an open and communicative person and enjoys tossing around ideas, but if you feel you don't have much to contribute, she will envision the painting for you. 

 

Q. Can I have the copyright to my custom painting?

A. No, the artist retains copyright ownership of all work. If you would like to make limited edition prints of your custom painting, Brooke can help facilitate the production of giclees.

 

Q. Can art be shipped internationally?

A. Yes, additional handling fees will apply.